Gone are the days of waiting in the airport for a ten hour lay-over, or waking up at the crack of dawn to catch an early morning flight.
December 20, Category: Having checked in online and travelling with hand luggage only, proceeded directly through Fast Track security lane and was pleased to find instant service for the screening at As a short haul lounge facility, it is quite satisfactory, and being a frequent visitor to this lounge throughoutnot much has changed.
A good original design, the lounge is now starting to look a little worn and dated, furniture in need of renewal, as are the carpets. A wide selection of UK and other nationality newspapers and magazines are displayed, and the WiFi connection is quick and easy to access with reasonable speeds.
Flight screens inside the lounge update frequently with boarding details, although the lounge Reception staff failed to mention that this Air France flight was boarding from a very distant gate with about 15 minutes walk. Toilets in the lounge were reasonably clean.
On arrival to the gate, staff were just starting to board SkyPriority and Business class customers, so it was a seamless stroll onto the aircraft to stow hand luggage and be seated.
The seat pitch is 32 inches.
This aircraft had quite new seats, nicely finished and they offer more than adequate comfort for a sub 1 hour flight. This was checked once during the flight and noted to be clean. A cold meal, this offered a small open sandwich, bowl of fruit and some pastries.
Staff offer a full bar service including champagne, although opted for coffee only on this trip. The food was to a good standard, and is substantial for a short, mid-morning flight. A small pillow could be requested from the cabin staff.
During boarding the 2 cabin staff standing by the front galley were courteous and did offer a welcome to all joining customers. The cabin safety checks seemed to be conducted to a good visual standard.
All in all, no complaints and no real opportunity for the service to have been any better. The extra cost of business class versus economy class is quite variable according to the time of day on this route, but for this trip it was considered to be a good deal.
Fast track security, the SkyTeam lounge at Heathrow and priority boarding there all worked well, plus the additional onboard space and being able to exit the aircraft first on arrival into CDG airport made this option worthwhile.
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